"Bienvenidos a OnStar."
General Motors Co. announced this afternoon that it's taking its OnStar services south of the border and will begin offering them in Chevrolet, Buick, GMC and Cadillac vehicles sold in Mexico in 2013. Services included: automatic crash response, 24/7 emergency services, stolen vehicle assistance, vehicle diagnostics, turn-by-turn navigation, remote door unlock and the RemoteLink mobile app.
While OnStar does come with a monthly subscription fee, GM believes the having a human being on the other end of the line makes its service special.
The company may have a point. Extensive testing has shown there are some advantages to the service and humans generally have much better voice recognition abilities than Siri, Sync or even HAL. But individual customers must decide if it's worth the price.
The expansion of services means all of North America will now be covered by OnStar. GM also offers OnStar in China. Currently there are 6 million subscribers to OnStar.
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